Professional support for existing solar systems, from performance diagnostics and inverter issues to battery retrofit and carefully planned system development.
Share the system details, alert or upgrade objective for technical review
Record the symptom or objective
Review system and monitoring data
Define the appropriate next step
The right service depends on the installed asset, the available evidence and the intended outcome.
Review alerts, symptoms and available monitoring information to identify the appropriate diagnostic action.
Assess performance and site conditions before cleaning or maintenance is scheduled.
Review inverter performance before configuration, further diagnostics or replacement is considered.
Assess suitable existing solar systems for storage integration, subject to technical compatibility.
Review whether an installed system can be expanded as energy requirements change.
Support monitoring, relevant warranty management and performance review within the agreed scope.
An alert or fall in reported performance does not automatically mean that equipment must be replaced.
The installed inverter, monitoring setup, electrical condition and original system design need to be assessed first. If remedial work or replacement is appropriate, compatibility and the approved scope are established before work proceeds.
Record the message or symptom and use the support route supplied for the system. Do not open electrical equipment.
Open the Support Centre →Share the issue, alert or upgrade objective and the information available.
Review the monitoring, equipment and system context.
Inspect the site and electrical context where this is required.
Define the appropriate service, repair or upgrade scope.
Proceed with the agreed action, followed by applicable testing and documentation.
Solar panels generally require limited maintenance. Local dust, bird activity, nearby trees, roof pitch and access conditions can change the requirement, so performance and condition should be assessed before work is scheduled.
A monitoring or configuration issue, inverter fault, component fault, shading change or another site condition may be involved. Record the alert or symptom, keep electrical equipment closed and use the support route provided for the system.
Replacement may be appropriate after technical assessment. The installed system, electrical design, monitoring requirements and equipment compatibility must be reviewed before a replacement is specified.
In many cases a battery can be retrofitted, often using an AC-coupled design. Suitability depends on the existing inverter, electrical design, site requirements and intended use.
Expansion may be possible where the roof or site, electrical capacity, installed equipment and relevant grid requirements support it. A technical review is needed before equipment is added.
Provide the monitoring alert or symptom, any available system documents, the equipment details you can identify safely, and the repair or upgrade objective. Do not open electrical equipment.